All orders received will be shipped on the next business day where we have stock available. For all EU orders, where we do not have stock available, we will not charge your credit card until the day of shipping. If your item is not available from stock, you will receive an email, no later than the working day after your order, confirming the estimated ship date. Once the item is shipped, you will receive an email giving details, including the expected delivery date and the shipping method.

For large orders, at our discretion, and for any orders outside the EU, we reserve the right to make additional security checks, for which purpose we may contact you via email or phone. In certain cases we reserve the right, at our discretion to charge your card up to 7 days before shipping, in order to verify the payment. You will be informed if these procedures affect your order.

Customs and Duties:
Customs and duties are customer's responsibilities. However, we will ship items as a gift, no commercial value with an invoice of $10-$30 each. If you want a particular declared price you could clarify it in your order.
Please contact your local custom agent for approximate import fees since they vary in different areas.

Return & Exchange Policy:
Your satisfaction is the goal we are after. If you are not satisfied with the merchandise you have bought, you may return within 15 days from shipping date. All returned merchandise must be in original package and must have all original tags attached. Refunds will not include shipping charges.
Exchanges are only acceptable for the same merchandise in a different available size. Please preview the size conversion chart and choose your fittest size in order to avoid trouble caused by improper size. We cannot exchange completely different merchandise. Exchanged merchandise can only be shipped out after we receive the returned goods and have a quality check. Customers are responsible for the shipping cost back to us, and we will cover the shipping cost back to you.

Return Procedure:
Email us the reason why you want to return the merchandise.
Delivery the item to the address we specify in the shipment (or another place we tell you). Please state all your information clearly inside your return including the original order number, buyer's name, address and telephone number.
Returned merchandise must be in the same condition as we shipped out. We reserve the right to assess additional fees if the returned item is not in proper condition.